Understanding our Community Care Portal

How we can helpHow it works

How it works

To find out more about how our care management systems work, please visit the our technology page.

Please follow the login links below to access the Community Care staff rostering and care management systems.

Please follow the login links below to communicate and plan with Community Care service providers and carers

Explore other related pages to learn more about our commitment to providing exceptional care.

Home Care Frequently Asked Questions
We are always here to help & answer all questions. 1) How do I organise a care service with Oxford House? Simply contact us on 01753 645112 or by email at info@oxfordhousecare.com and one of our friendly team will discuss your requirements. We offer a no obligation consultation and assessment of your needs. We can…
Regular feedback reports
Customer feedback is very important to us Every month we send out surveys to a random sample of our customers, asking them to rate how we are performing in 4 key areas: There is a section beneath the questions where additional comments can be added. Whilst the surveys are anonymous, they are coded so we…
Latest Technology
We invest in technology to help us deliver the highest quality of service Every carer carries a smartphone giving them access to in-depth information about the person they are due to visit including their personalised care plan, dietary and hydration preferences, any particular concerns, even recording their wellbeing. The office team have a real-time picture…

Oxford House Community Care has contributed significantly to the well-being of our clients and their families.

We are very thankful for the services provided by Oxford House Community Care. Keep it up, please.
Client from the Customer Satisfaction Index Survey
If you have an issue, you can ring up and they will sort it.
Client from the Care Quality Commission Report
Mum has been given a new lease of life with the carers… They have encouraged her to go to the Day Centre. She used to be in the house 24 hours a day, every day.
Client from the Care Quality Commission Report
I like to have Hayley, nothing is too much trouble for her… She looks after me very well and is always smiling.
Client from the Care Quality Commission Report
They wait until I tell them that I am ready for them to do what they have to do. To be fair, they are hot on dignity issues.
Client from the Care Quality Commission Report
Always pleasant and happy, makes my day.
Client from the Care Quality Commission Report
I love my male carer, he really looks after me and he makes me shepherd’s pie.
Client from the Customer Satisfaction Index Survey
I’ve got a lovely carer. We get on very well together. I don’t know what I’d do if I lost her.
Client from the Care Quality Commission Report
They wait until I tell them that I am ready for them to do what they have to do. To be fair, they are hot on dignity issues.
Client from the Care Quality Commission Report

Discover our comprehensive range of care services that meet the unique needs and enhance the well-being of loved ones.

Helping to Improve Daily Life
We aim to improve the daily lives of those we care for Alongside meeting their health and wellbeing needs, visits by our carers are welcomed as an opportunity for social interaction. We want our carers to get to know the people they care for well, and we know that seeing a familiar face can be…
Live In Care
Live In Care Services Are you looking for Live In Care at home for yourself, a relative or loved one? If the answer is yes, then we can help. With over 30 year’s experience in home care, Oxford House Community Care are experts in providing safe, reliable care and companionship to those who wish to…
Tailored care programmes
We provide person-centred care that reflects not only their health and well-being needs, but also their personal preferences and interests, giving them choice and control.