Latest Technology

We invest in technology to help us deliver the highest quality of service Every carer carries a smartphone giving them access to in-depth information about the person they are due to visit including their personalised care plan, dietary and hydration preferences, any particular concerns, even recording their wellbeing. The office team have a real-time picture…

Screenshot of mobile application
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We invest in technology to help us deliver the highest quality of service

Community care app customer list

Every carer carries a smartphone giving them access to in-depth information about the person they are due to visit including their personalised care plan, dietary and hydration preferences, any particular concerns, even recording their wellbeing.

The office team have a real-time picture of the progress of the carers’ home visits, so they can be sure that everyone receives their visit within the desired time period. The office can also send a message to the person who is expecting a visit if their carer is running late for any reason.

Families are also able to access the system, giving them the peace of mind that their relative has received a visit and no concerns have been raised.

Consistent feedback from carers about the handheld technology…

…easy to use…gives me more time to listen and talk with people.

From the Care Quality Commission report on Oxford House Community Care published March 2019

Times change, and we adapt accordingly….

Community care app settings

Our technology allows for our Care Coordinators to regularly update client information in real-time as a person’s requirements change. This promotes efficiency and responsiveness. All Carers have instant access to important documents via our App on their mobiles. The App highlights bookings, changes and personal preferences.

The App allows the team to update important features such as updating PPE stock levels, changes in medication and any variations to a person’s Care Plan. The technology is regularly updated with new and useful innovative features, including real-time access for relatives and designated health professionals.

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Testimonials from happy clients and carers

Oxford House Community Care has contributed significantly to the well-being of our clients and their families.

    They wait until I tell them that I am ready for them to do what they have to do. To be fair, they are hot on dignity issues.

    Client from the Care Quality Commission Report

    They wait until I tell them that I am ready for them to do what they have to do. To be fair, they are hot on dignity issues.

    Client from the Care Quality Commission Report

    I love my male carer, he really looks after me and he makes me shepherd’s pie.

    Client from the Customer Satisfaction Index Survey

    Always pleasant and happy, makes my day.

    Client from the Care Quality Commission Report

    Mum has been given a new lease of life with the carers… They have encouraged her to go to the Day Centre. She used to be in the house 24 hours a day, every day.

    Client from the Care Quality Commission Report

    I’ve got a lovely carer. We get on very well together. I don’t know what I’d do if I lost her.

    Client from the Care Quality Commission Report

    If you have an issue, you can ring up and they will sort it.

    Client from the Care Quality Commission Report

    I like to have Hayley, nothing is too much trouble for her… She looks after me very well and is always smiling.

    Client from the Care Quality Commission Report

    We are very thankful for the services provided by Oxford House Community Care. Keep it up, please.

    Client from the Customer Satisfaction Index Survey

How we can help through our services

Discover our comprehensive range of care services that meet the unique needs and enhance the well-being of loved ones.