Compassionate home care in Windsor: Supporting you and your loved ones

Supporting the historic Royal town of Windsor, Oxford House Community Care provides professional home care services to local residents, offering personalised support and companionship.

Speak with one of our friendly staff today

We look forward to helping you or a loved one in any way we can.

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Welcome to Oxford House Community Care in Windsor

Nestled in the heart of the Royal Borough of Windsor and Maidenhead, our dedicated team at Oxford House Community Care understands the unique challenges faced by families considering home care. We’re here to provide compassionate care that enhances the quality of life for your loved ones, allowing them to remain in the comfort of their homes.

Windsor: A perfect setting for nurturing home care

With its rich history and picturesque surroundings, Windsor offers an excellent environment for those requiring care. The town’s gentle pace and close-knit community create an ideal backdrop for our care services, ensuring your loved ones can continue enjoying their familiar environment’s beauty.

Static Google Map centered at Windsor, Berkshire

In addition to serving the main Windsor area, we also provide home care services to the following surrounding settlements:

  • Cookham
  • Cookham Dean
  • Datchet
  • Eton
  • Holyport
  • Maidenhead
  • Old Windsor
  • Slough
  • Waltham St Lawrence

What is home care?

Home care is a personalised care solution that allows individuals to receive support while maintaining their independence at home. Our care professionals assist with daily activities, from personal hygiene to meal preparation, tailoring our approach to each client’s unique needs.

A grand castle with multiple towers is surrounded by lush greenery. A wide, tree-lined path leads up to the castle's entrance. People are walking along the pathway under a cloudy sky.

Types of home care available in Windsor

We offer a comprehensive range of care types to suit various needs:

  • Personal care: Assistance with bathing, dressing, and other intimate tasks
  • Nursing care: Skilled support for medical needs
  • Respite care: Short-term relief for family carers
  • Overnight care: Round-the-clock support when needed
  • Live-in care services: Full-time, dedicated support in the comfort of home
  • Palliative care: Compassionate end-of-life care
  • Complex care: Specialised support for those with advanced medical needs

The benefits of choosing home care in Windsor

Opting for home care allows your loved ones to maintain their routines and connections within the Windsor community. Our care team ensures clients receive personalised care plans that evolve with their needs, promoting independence and dignity.

A smiling professional woman displaying her ID badge to a colleague at the entrance of a brick-walled office, ready to discuss tailored care programs.

How home care works in Windsor

Our process begins with a thorough assessment to understand your loved one’s needs. We then create flexible care plans that adapt to changing requirements, ensuring continuity of care and providing families with the peace of mind that their loved ones are in good hands.

Questions about our home care services? Speak with one of our friendly staff today

We look forward to helping you or a loved one in any way we can.

Choosing your home care provider in Windsor

Key factors to consider

When selecting a care provider, look for:

  • A compassionate team with local knowledge
  • Flexible care packages tailored to individual needs
  • Positive reviews from family members
  • Accreditations from respected bodies

Accreditations and awards

Our commitment to exceptional care is recognised through various accreditations, including the Care Quality Commission (CQC) rating, providing families with the assurance of the highest quality care for their loved ones.

We're proud of our CQC rating
View the report

Reviews

We’re proud of the positive feedback we receive from our lovely clients and their families, reflecting our dedication to going the extra mile.

Carer vetting and matching process

We meticulously select and train our caregivers, ensuring they are skilled, compassionate individuals who can form meaningful connections with our clients.

Local healthcare integration

Our services seamlessly integrate with Windsor’s NHS services, GP practices, and hospitals, ensuring comprehensive support for your loved ones.

Our home care approach: More than just care

At Oxford House Community Care, we believe in providing more than just essential support. Our holistic approach encompasses the following:

Range of services offered

From assistance with daily tasks to specialised dementia care, our services cover all aspects of home care.

Nutritional support and dietary considerations

Our carers are trained to prepare nutritious meals catering to specific dietary requirements and preferences.

A plate of chicken breast topped with a tomato-based sauce, garnished with sliced mushrooms and herbs. The dish is served on a white plate, showcasing a rich, colorful presentation.
An elderly man and a young woman engaged in a thoughtful game of chess, contemplating their next moves.

Social activities and mental stimulation

We organise fun activities that keep our clients engaged and promote cognitive function.

Embracing diversity and inclusion in our care

Understanding Windsor’s diverse community

Windsor’s rich cultural heritage informs our approach to care. We celebrate our community’s diversity and tailor our services accordingly.

Tailoring care to different cultural and religious needs

Our care team is trained to respect and accommodate various cultural practices and religious observances.

Language support and cultural competence

We strive to match clients with carers who speak their preferred language and understand their cultural nuances.

Our care team’s qualifications and local expertise

Our experienced team combines professional expertise with deep local knowledge, ensuring top-quality care rooted in the Windsor community.

A group of seven people stands in front of a brick building with a sign that reads "Oxford House." They are smiling and casually dressed, with some wearing scarves and jackets.

Experience with emergency procedures and crisis management

Our carers are fully trained to handle emergencies, providing clients and their families peace of mind.

Integration with local healthcare and community resources

We work closely with Windsor’s healthcare professionals and community organisations to provide comprehensive support.

Language support and cultural sensitivity

We pride ourselves on our diverse team, which can provide care in multiple languages. This linguistic flexibility and our commitment to cultural sensitivity ensure we can provide truly personalised care to Windsor’s diverse community.

Our quality assurance and accreditations

We maintain the highest standards of care, regularly assessed by independent bodies to ensure we deliver exceptional home care services.

We're proud of our CQC rating
View the report

Our use of care technology and its benefits

We embrace innovative technologies, from communication tools to mobility aids, that enhance our care delivery. We always prioritise our clients’ comfort and independence.

A hand holds a smartphone displaying the Careberry logo on the screen. The logo consists of a stylized lowercase "cb" with a leaf over the "b," and the text "careberry" below it. The phone has a dark-colored frame against a beige background.

Accessibility features and accommodations

Our use of technology extends to improving accessibility for our clients. We can recommend and support using various aids and adaptations to make daily life easier and safer.

Funding and managing home care costs

We understand that the cost of care can be a significant concern for many families. We’re committed to transparency in our pricing and can guide various funding options.

Understanding the costs of home care in Windsor

We offer transparent pricing and work with families to find solutions that balance quality care with affordability.

Exploring funding options and local authority support

Our team can guide you through funding options, including local authority support and NHS continuing healthcare.

Eligibility for financial aid

We’ll help you navigate the complexities of determining eligibility for financial assistance and ensure you’re aware of all available support.

Getting started with our services

Beginning your journey with Oxford House Community Care is straightforward and designed to put you at ease.

Initial assessment and consultation

We start with a comprehensive assessment to understand your unique needs and circumstances. This is an opportunity for you to ask questions and for us to explain how we can support you.

Creating personalised care plans

Based on the assessment, we develop a detailed care plan that addresses all aspects of your loved one’s care requirements. This plan is not a one-size-fits-all solution but a personalised roadmap that considers your loved one’s unique needs, preferences, and lifestyle. We involve you and your loved one in the plan’s development, ensuring it aligns with your expectations and goals. This process includes multiple consultations and feedback sessions to ensure the plan is comprehensive and satisfactory.

Matching carers

We carefully match carers to clients based on their needs, personalities, and shared interests. This process is crucial for building strong, trusting relationships.

Ongoing support and care plan adaptation

Our care doesn’t stop at implementation. We continuously review and adapt care plans to ensure they meet evolving needs. As your loved one’s health and circumstances change, we’re here to adjust the care plan accordingly. This ongoing support and flexibility ensure that your loved one always receives the care they need when needed. We also provide regular updates and feedback on the care plan’s effectiveness, and we are always available to answer any questions or concerns.

Transition support for new clients

We understand that starting home care can be a significant change. Our team provides dedicated support during the transition to ensure clients and their families feel comfortable and confident about the new arrangements.

Client rights and advocacy

We’re committed to upholding our clients’ rights and dignity. We provide information on client rights and can connect you with independent advocacy services if necessary.

Speak with one of our friendly staff today

We look forward to helping you or a loved one in any way we can.

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Why choose our home care services in Windsor

Choosing Oxford House Community Care means opting for a service that combines professional expertise with genuine compassion. Here’s why we stand out:

Recruitment and training of carers

We have a rigorous recruitment process, selecting only the most dedicated and compassionate individuals to join our team. Our carers undergo comprehensive training, ensuring they can deliver outstanding care.

Continuous professional development

Our commitment to excellence means we invest in ongoing training for our care team, ensuring they’re always at the forefront of best practices.

The difference our home care makes

We’ve seen firsthand the positive impact our care can have on individuals and families. From maintaining independence to improving overall well-being and renewed engagement with communities; our care makes a real difference in people’s lives.

Enhancing quality of life

We aim to enhance clients’ overall quality of life by meeting their basic needs. We focus on promoting independence, maintaining social connections, and supporting clients in pursuing their interests and hobbies.

Embracing diversity and inclusion

We celebrate the diversity of Windsor’s community and ensure our care is inclusive and respectful of all cultures, religions, and lifestyles.

Ongoing support for families and carers

We recognise that family members often play a crucial role in care. We provide support and guidance for family carers, including respite options to prevent burnout.

Environmental commitment in Windsor

As part of the Windsor community, we’re committed to environmentally friendly practices contributing to the town’s sustainability efforts.

Community engagement and local partnerships

We actively engage with the Windsor community, partnering with local organisations to enhance our services and contribute to community wellbeing.

Next steps

If you’re considering home care in Windsor, we’re here to support you every step of the way. Reach out to our customer care team for a friendly, no-pressure chat about how we can help.

At Oxford House Community Care, we’re more than just a care provider; we’re your neighbours, support system, and partners in ensuring the best possible quality of life for your loved ones in Windsor.

Questions about our home care services? Speak with one of our friendly staff today

We look forward to helping you or a loved one in any way we can.

Additional resources and support in Windsor

We’re part of a wider support network in Windsor, and we’re happy to connect you with additional resources that can complement our care services.

Local charities, activities and community resources in Windsor

Windsor has many organisations and community groups that support older adults and their families. From friendly advice and dementia cafes to gentle exercise classes, many resources and activities are available for your needs. We hope you find the resources below valuable and would happily help you access additional support.

Testimonials from happy clients and carers

Oxford House Community Care has contributed significantly to the well-being of our clients and their families.

  • I like to have Hayley, nothing is too much trouble for her… She looks after me very well and is always smiling.

    Client from the Care Quality Commission Report

  • I’ve got a lovely carer. We get on very well together. I don’t know what I’d do if I lost her.

    Client from the Care Quality Commission Report

  • I love my male carer, he really looks after me and he makes me shepherd’s pie.

    Client from the Customer Satisfaction Index Survey

  • Mum has been given a new lease of life with the carers… They have encouraged her to go to the Day Centre. She used to be in the house 24 hours a day, every day.

    Client from the Care Quality Commission Report

  • We are very thankful for the services provided by Oxford House Community Care. Keep it up, please.

    Client from the Customer Satisfaction Index Survey

  • Always pleasant and happy, makes my day.

    Client from the Care Quality Commission Report

  • If you have an issue, you can ring up and they will sort it.

    Client from the Care Quality Commission Report

  • They wait until I tell them that I am ready for them to do what they have to do. To be fair, they are hot on dignity issues.

    Client from the Care Quality Commission Report

  • They wait until I tell them that I am ready for them to do what they have to do. To be fair, they are hot on dignity issues.

    Client from the Care Quality Commission Report

Helpful articles and local advice

Our goal is to provide helpful advice through our blog to assist you in preparing for any home care needs.