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Live-in care services from Oxford House Community Care

Oxford House Community Care offers compassionate live-in care services that help your loved one stay safely at home with 24-hour support. Our experienced carers provide personalised care tailored to each individual's needs, giving families peace of mind while maintaining dignity and independence in familiar surroundings.

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What makes live-in care the right choice for your family?

Choosing live-in care for someone you love is one of life’s most important decisions. At Oxford House Community Care, we understand how much this moment matters—the hopes, worries, and love that guide your search for the right solution. With over 30 years of experience, we have supported many families through this journey. We are here to offer guidance, expertise, and compassionate care for your family.

The transition to needing extra support doesn’t mean giving up independence or the comfort of home. Instead, it opens the door to a new chapter where professional live-in carers can help with daily life while keeping everything that makes your home special.

An elderly man with a long white beard sits beside a younger woman wearing a hijab and gloves. With the support of live-in care, they enjoy gardening together, planting seeds in pots on a table in a cozy, book-filled room.

Understanding live-in care and its life-changing benefits

What live-in care truly means

Live-in care offers continuous, 24-hour support within your loved one’s own home. A dedicated live-in carer becomes part of the household, providing a trustworthy presence at all times. Unlike visiting or hourly care, this approach ensures someone is always there to help with personal care, medication management, companionship, and household tasks.

This service is quite different from residential or domiciliary care visits. Your care receiver can keep their established routines, treasured possessions, and familiar environment while receiving the specialised care they need. The live-in carer adapts to your family’s rhythm rather than enforcing strict schedules.

The profound advantages of choosing this path

Live-in care enhances daily life by maintaining independence within a safe and supportive environment. Your loved one can continue making choices about their day—when to wake, what to eat, and which activities to enjoy—while having professional carers available to assist when needed.

The emotional support and social interactions provided by a dedicated care professional help combat the isolation and loneliness often associated with ageing or illness. Families feel assured knowing their loved one receives excellent care without losing the comfort and dignity of remaining at home.

This approach provides remarkable flexibility in meeting changing care needs, from mobility assistance and clinical tasks to dementia or end-of-life care. The personalised care adapts naturally as circumstances evolve, ensuring appropriate support at every stage.

Our person-centred approach to live-in care excellence

Oxford House Community Care’s philosophy focuses on the whole person, not just their care needs. Our care assessments consider physical needs, interests, preferences, life history, and aspirations. This holistic approach helps us match each family with a professional live-in carer whose personality, skills, and experience suit their unique situation.

Our rigorous selection process ensures every care staff member is DBS checked, holds relevant qualifications including care certificates, and demonstrates the compassion and professionalism that define exceptional care. We don’t just place carers; we build partnerships based on mutual respect and understanding.

Continuous supervision by our experienced care management team ensures consistently high service quality. Regular reviews and updates to care plans respond to changing needs, while our 24-hour support line provides families and carers with immediate assistance whenever needed.

As a regional winner of the Great British Care Awards and a Berkshire Care Association award winner, we are recognised for our commitment to excellence. Our Care Quality Commission registration and more than 30 years of experience demonstrate our dedication to maintaining the highest standards in care services.

Ready to explore how live-in care could benefit your family?

Making this decision can feel overwhelming, and that’s completely normal. Talking to someone who understands both the practical and emotional sides can help you gain the clarity you need to move forward with confidence.

Beginning your journey with live-in care services

Starting live-in care begins with a thorough consultation, during which we listen carefully to your concerns, hopes, and specific needs. Our care experts then conduct detailed care assessments in your home, observing the environment and discussing daily routines to determine the support that would be most beneficial.

We then develop a comprehensive care and support plan that addresses all identified needs, including medical and clinical care, household chores, and social engagement preferences. This care package forms the basis for matching you with the right carer team member.

The introduction process gives everyone the chance to meet in a relaxed setting, helping to ensure comfort and compatibility before services start. We provide clear information about care costs and available funding options, including NHS, Local Authority, and private arrangements. This helps you make informed financial decisions.

Our managed live-in care approach means support continues well beyond the start of services. Regular check-ins, care plan reviews, and prompt responses to any concerns help ensure your care needs are consistently met to the highest standard.

Every family’s journey starts with a simple conversation. There’s no pressure or obligation—just an opportunity to explore options and receive expert guidance from people who genuinely understand.

Frequently asked questions

  • How do you ensure the safety and reliability of your care staff?

    All our care professionals undergo thorough background checks, DBS checks, and comprehensive training before entering clients’ homes. As a registered provider with a regulatory body, we maintain strict standards for staff selection, ongoing supervision, and professional development to ensure reliable and trustworthy service.

  • How do you ensure the standard of care remains consistently high?

    Our commitment to excellence includes regular supervision visits, ongoing training for all care providers, and strict adherence to Care Quality Commission requirements. We keep detailed care records and conduct regular reviews to ensure we consistently meet our nationally recognised standards.

  • How do you support families managing mental health challenges?

    Our team includes professionals experienced in supporting individuals with various mental health conditions. We work closely with existing healthcare providers and can coordinate with support groups and community-based recreational activities to promote overall well-being.

  • How do you ensure care quality and safety standards?

    All our care staff undergo thorough Disclosure & Barring Service checks, hold relevant qualifications, and receive ongoing training. Regular supervision visits and care plan reviews keep standards high. Our 24-hour support system ensures care is consistently reliable. Being registered with the Care Quality Commission reflects our commitment to meeting regulatory standards and delivering quality care.

  • Are there situations where live-in care services wouldn’t be suitable?

    Live-in care is adequate for most situations, but some complex medical needs requiring constant nursing supervision may be better managed in clinical settings. During our honest consultation, we will help you determine the most appropriate option for your specific circumstances.

  • What happens if we’re not satisfied with the live-in care arrangement?

    Your satisfaction is our top priority. If you have any concerns, our care manager team responds immediately to resolve them. We can arrange for alternative professional carers if personality or skill matching needs adjustment, ensuring you receive the high-quality care you deserve.

  • What funding options are available for live-in care services?

    We work with a variety of funding sources, including private payment, NHS continuing healthcare funding, Local Authority support, or a combination of these options. Our team offers clear guidance on eligibility and application processes for public financing where applicable.

  • Can live-in care services be adjusted if needs change over time?

    Absolutely. Our care and support plan is designed to adapt as circumstances change. Whether dealing with dementia care, Parkinson’s care, or palliative care needs, we regularly review and adjust services to ensure they consistently meet current requirements.

  • How quickly can live-in care services begin after initial contact?

    Following your initial consultation and care assessments, we usually arrange introductory live-in care within 7-14 days. Emergencies can often be handled more quickly. For complex care needs that require specialist support, additional preparation time may be necessary to find the right carer.

  • Can live-in carers take clients to local appointments or social activities?

    Yes, many live-in carers can drive and are willing to transport clients to appointments, social engagements, or local attractions. Some may use their vehicles, while others can drive the client’s car if insured. This helps maintain the client’s independence and social connections.

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Discover our comprehensive range of care services that meet the unique needs and enhance the well-being of loved ones.

Our home care office information

Our Farnham Royal office provides home care services to the following regions:

Contact information

Opening times

  • Monday09:00-17:00
  • Tuesday09:00-17:00
  • Wednesday09:00-17:00
  • Thursday09:00-17:00
  • Friday09:00-17:00
  • SaturdayClosed
  • SundayClosed
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