Personal Care

Maintaining dignity and respect are essential in personal care Personal care is just that - extremely personal - so we take time to discuss this sensitive subject with the person we care for and their family. Personal care covers help with: ...and much more. It's essential that the person we care for is comfortable with…

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A Personal Care moment: a younger individual tenderly combs the hair of a smiling elderly woman, creating a picture of intergenerational kindness and love.
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Maintaining dignity and respect are essential in personal care

Personal care is just that – extremely personal – so we take time to discuss this sensitive subject with the person we care for and their family.

Personal care covers help with:

  • Getting up each morning
  • Having a shower or washing
  • Using the toilet or commode
  • Changing incontinence aids
  • Cleaning teeth and/or dentures
  • Getting dressed
  • Taking medication
  • Undressing and getting into bed

…and much more.

A Care Worker attentively attending to an elderly man in a wheelchair, helping to button up his shirt.

It’s essential that the person we care for is comfortable with the help they are receiving; our carers will always respect what they want or don’t want, on any particular day.

Help can also be provided with cleaning glasses, replacing batteries in hearing aids, maintaining mobility around the home, meal preparation, and improving nutrition.

They wait until I tell them that I am ready for them to do what they have to do. To be fair, they are hot on dignity issues.

From the Care Quality Commission report on Oxford House Community Care published March 2019

Questions about the Personal Care service?

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Testimonials from happy clients and carers

Oxford House Community Care has contributed significantly to the well-being of our clients and their families.

  • Always pleasant and happy, makes my day.

    Client from the Care Quality Commission Report

  • I love my male carer, he really looks after me and he makes me shepherd’s pie.

    Client from the Customer Satisfaction Index Survey

  • They wait until I tell them that I am ready for them to do what they have to do. To be fair, they are hot on dignity issues.

    Client from the Care Quality Commission Report

  • If you have an issue, you can ring up and they will sort it.

    Client from the Care Quality Commission Report

  • We are very thankful for the services provided by Oxford House Community Care. Keep it up, please.

    Client from the Customer Satisfaction Index Survey

  • I like to have Hayley, nothing is too much trouble for her… She looks after me very well and is always smiling.

    Client from the Care Quality Commission Report

  • Mum has been given a new lease of life with the carers… They have encouraged her to go to the Day Centre. She used to be in the house 24 hours a day, every day.

    Client from the Care Quality Commission Report

  • They wait until I tell them that I am ready for them to do what they have to do. To be fair, they are hot on dignity issues.

    Client from the Care Quality Commission Report

  • I’ve got a lovely carer. We get on very well together. I don’t know what I’d do if I lost her.

    Client from the Care Quality Commission Report

How we can help through our services

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