We're rated 9.7/10 from 39 reviews

Awards & accreditations

When choosing care for someone you love, you want absolute confidence in who you're trusting. Our awards, accreditations, and professional partnerships demonstrate our unwavering commitment to excellence, providing you with the reassurance you deserve.

Five women stand together, beaming on stage at the Great British Care Awards. One woman proudly holds a Regional Award. They are dressed in elegant attire, with colorful traditional and formal dresses, set against a backdrop featuring abstract designs and event logos for Oxford House Community Care.

Recent Recognition

2024 Care Service Recognition Award

We’re honoured to have received the Care Service Recognition Award from the Berkshire Care Association, acknowledging our outstanding contribution to community care in our local area.

Great British Care Awards 2024

In November 2024, Oxford House was named Winner of the Home Care Employer Award for the South East Region at the Great British Care Awards – recognition that reflects not just our care standards, but how we support and value our team.

These awards matter because they’re judged by industry peers who understand what exceptional care truly looks like.

Official Accreditations

Care Quality Commission (CQC) – Good Rating

Our CQC Good rating demonstrates that we meet the high standards families expect and deserve. We’re regularly assessed on whether our care is safe, effective, caring, responsive, and well-led.

Professional Memberships

We’re proud members of the Homecare Association, which connects us with best practices and ensures we stay at the forefront of developments in home care.

Trusted Partnerships

We work closely with respected organisations that share our commitment to quality care:

  • NHS – Supporting seamless transitions from hospital to home
  • Royal Borough of Windsor and Maidenhead – Trusted local authority partner
  • Slough Borough Council – Another trusted local authority partner, delivering care services across the community
  • Buckinghamshire Council – Supporting families throughout the county through their “Find my Care” App
  • Careberry – Our software partner, ensuring efficient, person-centred care management

Our Qualified Team

Behind every award is our exceptional team. We’re proud to employ over 50 carers from diverse backgrounds, including social services, nursing, and care. Many of our carers and office staff have personal care experience, bringing both professional expertise and genuine understanding to their roles.

Every team member receives ongoing training and support, ensuring they can deliver the highest standards of care while promoting equality, respect, and opportunity for all.

What This Means for Your Family

These accreditations and awards aren’t just certificates on our wall – they represent our promise to you:

Quality assured – Independently verified standards of care

Professionally managed – Proper oversight and continuous improvement

Community trusted – Recognised by local authorities and healthcare partners

Team excellence – Skilled, supported carers who are valued in their roles

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Explore other related pages to learn more about our commitment to providing exceptional care.

Testimonials from happy clients and carers

Oxford House Community Care has contributed significantly to the well-being of our clients and their families.

  • We are very thankful for the services provided by Oxford House Community Care. Keep it up, please.

    Client from the Customer Satisfaction Index Survey

  • Mum has been given a new lease of life with the carers… They have encouraged her to go to the Day Centre. She used to be in the house 24 hours a day, every day.

    Client from the Care Quality Commission Report

  • I like to have Hayley, nothing is too much trouble for her… She looks after me very well and is always smiling.

    Client from the Care Quality Commission Report

  • I’ve got a lovely carer. We get on very well together. I don’t know what I’d do if I lost her.

    Client from the Care Quality Commission Report

  • They wait until I tell them that I am ready for them to do what they have to do. To be fair, they are hot on dignity issues.

    Client from the Care Quality Commission Report

  • If you have an issue, you can ring up and they will sort it.

    Client from the Care Quality Commission Report

  • I love my male carer, he really looks after me and he makes me shepherd’s pie.

    Client from the Customer Satisfaction Index Survey

  • Always pleasant and happy, makes my day.

    Client from the Care Quality Commission Report

  • They wait until I tell them that I am ready for them to do what they have to do. To be fair, they are hot on dignity issues.

    Client from the Care Quality Commission Report

How we can help through our services

Discover our comprehensive range of care services that meet the unique needs and enhance the well-being of loved ones.

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