We are always here to help & answer all questions.
1) What type of Care do you offer?
By offering holistic person-centred care, we are able to provide high quality care for Nursing, Residential and Dementia residents.
2) What is a Nursing Home?
Our nursing home is a private organisation that provides residential accommodation, in a homely environment for individuals who require support with their individual needs or nursing care.
3) What qualifies you to go into a Nursing Home?
Our nursing home provides care for older individuals who require support with their care needs. This includes nursing needs, disability and social needs.
4) When can I visit my loved one?
Due to the current situation with COVID19, all residents are required to isolate for 14 days on admission to the home. During this time, we maintain social contact with relatives and friends via phone, facetime and zoom. After the 14 days isolation period you will be able to book visits to see your loved one in accordance with our latest visiting policy.
5) What can I bring to the Nursing Home? Can we bring furniture from home?
We provide furnished rooms for all our residents. However, if you wish to bring certain items into the home this can be discussed with the home manager.
6) What activities do you offer?
We offer a wide range of activities 7 days a week. We celebrate all seasonal occasions and birthdays of all our resident’s.
7) What are your staffing arrangements?
We do not use any agency staff. We have nurses on duty 24hours a day and a dedicated care team to support our residents. We have good staff retention and monitor the ratio of staff to residents. We are above the recommended guidelines.
8) How do we keep up to date on our loved ones care?
We have an open-door policy and management in the building 7 days a week. Senior staff are happy to discuss any care issues at any time. The nursing team will always contact next of kin to inform them of any important information regarding their loved ones care.
9) What local support is available?
We work closely with the local authority, CCG, and other professionals within the multidisciplinary team. We have access to specialist services relevant to our resident’s care.
10) Can I keep the same GP?
All residents in the home are registered with one surgery. We have a named GP for our residents, who conducts weekly ward rounds providing continuity of care. However, if you wish to remain with your GP surgery, please let us know.
11) How will I meet other residents?
You will be introduced to other residents following your isolation period if you wish to do so. We would introduce you in the communal social areas.
12) Can you put someone in a Nursing Home?
An individual can be placed in a nursing home if they give informed consent. If the individual lacks the mental capacity for this decision, then a best interest meeting would need to be held with the relevant members of the multidisciplinary team.
13) What is good care in a Nursing Home?
High quality nursing care is person-centred and tailored to the individual’s preferences and needs.
14) Can someone with Dementia move into a Nursing Home?
Yes, our home is registered for dementia care.