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Frequently Asked Nursing Home Questions

We are always here to help & answer all questions. 1) What type of Care do you offer? By offering holistic person-centred care, we are able to provide high quality care for Nursing, Residential and Dementia residents. 2) What is a Nursing Home? Our nursing home is a private organisation that provides residential accommodation, in…

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We are always here to help and answer any questions

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  • What type of Care do you offer?

    By offering holistic person-centred care, we are able to provide high-quality care for Nursing, Residential and Dementia residents.

  • What is a Nursing Home?

    Our nursing home is a private organisation that provides residential accommodation in a homely environment for individuals who require support with their individual needs or nursing care.

  • What qualifies you to go into a Nursing Home?

    Our nursing home provides care for older individuals who require support with their care needs. This includes nursing needs, disability and social needs.

  • When can I visit my loved one?

    Due to the current situation with COVID19, all residents are required to isolate for 14 days on admission to the home. During this time, we maintain social contact with relatives and friends via phone, facetime and zoom. After the 14 days isolation period you will be able to book visits to see your loved one in accordance with our latest visiting policy.

  • What can I bring to the Nursing Home? Can we bring furniture from home?

    We provide furnished rooms for all our residents. However, if you wish to bring certain items into the home this can be discussed with the home manager.

  • What activities do you offer?

    We offer a wide range of activities 7 days a week. We celebrate all seasonal occasions and birthdays of all our resident’s.

  • What are your staffing arrangements?

    We do not use any agency staff. We have nurses on duty 24hours a day and a dedicated care team to support our residents. We have good staff retention and monitor the ratio of staff to residents. We are above the recommended guidelines.

  • How do we keep up to date on our loved ones care?

    We have an open-door policy and management in the building 7 days a week. Senior staff are happy to discuss any care issues at any time. The nursing team will always contact next of kin to inform them of any important information regarding their loved ones care.

  • What local support is available?

    We work closely with the local authority, CCG, and other professionals within the multidisciplinary team. We have access to specialist services relevant to our resident’s care.

  • Can I keep the same GP?

    All residents in the home are registered with one surgery. We have a named GP for our residents, who conducts weekly ward rounds providing continuity of care. However, if you wish to remain with your GP surgery, please let us know.

  • How will I meet other residents?

    You will be introduced to other residents following your isolation period if you wish to do so. We would introduce you in the communal social areas.

  • Can you put someone in a Nursing Home?

    An individual can be placed in a nursing home if they give informed consent. If the individual lacks the mental capacity for this decision, then a best interest meeting would need to be held with the relevant members of the multidisciplinary team.

  • What is good care in a Nursing Home?

    High quality nursing care is person-centred and tailored to the individual’s preferences and needs.

  • Can someone with Dementia move into a Nursing Home?

    Yes, our home is registered for dementia care.

Don't see a FAQ relevant to you? Use the form below to ask us a question

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Testimonials from happy clients and carers

The exceptional care provided by Oxford House Nursing Home has profoundly impacted the well-being of our clients and their families.

    All staff are very friendly and caring and are committed to making the home a comfortable and relaxed environment.

    MO, daughter of resident

    The staff spoil me here. Very willing to help.

    Renee M, resident

    Mum has been a resident at Oxford House for a few years now, the standard of care and nursing is exceptional and Mum's general health and wellbeing has continually improved."

    Helen H, daughter of resident

    This was my Mum's second home and we were always made welcome whatever time of day.

    Valerie H, daughter of resident

    I've lived in the home for 5 years. The management are very nice. The nursing staff are lovely. The carers are very good. I enjoy joining in with the activities. I can't say a bad word about anyone here.

    Dot G, resident

    I have everything in my room that I need. It has become home from home. I chose the colour for my room, it was my choice and it was done quickly. I feel very lucky.

    Kath B, resident

    Mum's last months at Oxford House were happy and contented and that was so much to do with the care she received.

    Colin E, son of resident

    First class Home

    Keith B, relative

    It's the people that make the place.

    Ted, relative

    The home has everything I need. I feel very well cared for. I enjoy flower arranging and painting at the home.

    Mary W, resident

How we can help through our services

Our Nursing Home in Berkshire offers an unparalleled senior care experience. Discover our comprehensive range of care services, which meet unique needs and enhance the well-being of loved ones.

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Tailored care

Oxford House can provide high-quality care for men and women who are, for one reason or another, no longer able to live independently. We also offer short-stay respite and convalescent care.

An elderly person with a bright smile sits in a patterned armchair, holding a small object related to their personalized healthcare plan, with a vintage mantle clock on a table beside them.

Residents’ rooms

Being surrounded by much-loved possessions, family photographs and familiar furniture can help our residents to feel at home. Everyone is encouraged to make their room in our beautiful Edwardian home just how they want it - all that's important is that they open their door and feel at ease.

A cozy accommodation bedroom with a single bed adorned with a blue quilt, a teddy bear perched on top of a white pillow, a bedside table with a small bouquet of flowers, and a mirror

Health & wellbeing

The on-call nursing care we provide is available 24/7. We have a close working relationship with our local GP practice who come to the nursing home weekly. Regular visits from opticians, dietitians, speech and language therapists ensure that our residents' wellbeing is promoted and encourages a healthier lifestyle.

An elderly man and a healthcare worker in conversation about health and wellbeing while sitting at a table with a chessboard and magazines, in a cozy, well-lit room.