Oxford House Nursing Home in Slough prides itself on a homely atmosphere where each resident and family member feels supported and valued. Residents enjoy a variety of enriching experiences, enhanced by the arrival of Her Royal Highness The Princess of Wales, who chose to visit Oxford House to learn about the lives of those living in a nursing home.<\/p>\n\n\n\n
Registered Manager Amanda McMahon and Deputy Manager Charmaine Saunders share what makes the home such a special place, and the impact The Princess of Wales\u2019s visit has had on the residents and families alike.<\/p>\n\n\n\n
\u2018Oxford House is a residential and nursing care home, but we also admit residents for palliative care and have a platinum award for end-of-life care,\u2019 explains Amanda. \u2018There\u2019s around 50 of us working here, and we\u2019re registered to house up to 34 residents, including couples in our larger rooms.\u2019<\/p>\n\n\n\n
\n\u2018There\u2019s an open-door policy for residents and their families \u2013 they know we\u2019re always here for them.\u2019<\/em><\/p>\n<\/blockquote>\n\n\n\n
Residents\u2019 time at Oxford House begins from the moment they meet Amanda. \u2018I go and see them before they move in to complete their care assessment, which crucially involves finding out about them as a person, including their likes and dislikes,\u2019 she says. \u2018That person-centred care continues throughout their time with us. We love to spend time with our residents socially, walking around the home, playing cards, joining in with social activities, and using our new, interactive technologies, like our virtual steam train, alongside them. Most of all, it\u2019s about making it clear we\u2019re always here to support every single person at Oxford House.\u2019<\/p>\n\n\n\n
\u2018Our office is in the centre of the home, so everyone knows where to find us,\u2019 Charmaine adds. \u2018Residents and their families pop by every day to chat to us, which we love. It\u2019s all part of the family atmosphere our staff create from the moment of arrival. In fact, we\u2019re often told that\u2019s why our residents\u2019 families choose Oxford House.\u2019<\/p>\n\n\n\n
\n\u2018It was a real honour that The Princess of Wales chose Oxford House as the nursing home to visit.\u2019<\/em><\/p>\n<\/blockquote>\n\n\n\n
The visit from The Princess of Wales took the staff and residents by \u2013 pleasant! \u2013 surprise. \u2018I took a phone call from the Household of The Prince and Princess of Wales, asking if we\u2019d be interested in The Princess of Wales visiting our home in just over a week\u2019s time,\u2019 says Charmaine. \u2018They admitted it was short notice, but asked if we\u2019d be able to allow her to come and meet our residents. Naturally, I needed to run this by Amanda and Tony, but I was certain they\u2019d agree with me that we\u2019d welcome The Princess of Wales with open arms.\u2019<\/p>\n\n\n\n
\u2018We\u2019re a small, independent home, quite unlike a lot of care home chains in the Slough area \u2013 and we believe that\u2019s why The Princess of Wales chose to visit us,\u2019 Amanda adds. \u2018Our Edwardian building has so much history and we know our family-run care offers something different in the local area. It was lovely to be able to share that with Her Royal Highness.\u2019<\/p>\n\n\n\n
\n\u2018The Princess of Wales\u2019s caring nature really complemented the supportive environment of our home.\u2019<\/em><\/p>\n<\/blockquote>\n\n\n\n
Amanda describes the day of The Princess of Wales\u2019s visit as fitting to the atmosphere of the home: calm and enjoyable. \u2018Our Managing Partner, Tony Johnston, met The Princess of Wales and her team outside and introduced her to us and the rest of the staff, before she went indoors to meet our residents,\u2019 explains Amanda. \u2018She was so comfortable chatting to them and completely at ease engaging with them about their lives within the home. Of course, we were on hand to guide her, but everything went so smoothly thanks to her relaxed nature.\u2019<\/p>\n\n\n\n
\u2018All the residents loved The Princess of Wales\u2019s visit,\u2019 Charmaine continues. \u2018Margaret was especially delighted. She\u2019s a true royalist and has really demonstrated that over her years! She\u2019s designed hats for the Royal Family for Royal Ascot and been in HELLO! magazine herself. Meeting Her Royal Highness is a moment she\u2019ll never forget.\u2019<\/p>\n\n\n\n
\n\u2018Our residents felt a strong connection with The Princess of Wales that has truly stayed with them.\u2019<\/em><\/p>\n<\/blockquote>\n\n\n\n
Photos were taken on the day of The Princess of Wales\u2019s visit, which Oxford House staff have framed and used to create collages to share with the residents. \u2018To see our residents\u2019 faces light up when we speak about the visit and share the photos with them proves what a strong connection The Princess of Wales made,\u2019 says Charmaine. \u2018After all, it\u2019s not every day a member of the Royal Family comes into the nursing home!\u2019<\/p>\n\n\n\n
\u2018We\u2019ve also had more enquires from families since The Princess of Wales visited us, which is wonderful,\u2019 adds Amanda. \u2018But what matters even more to us is the great feedback we\u2019ve had from our residents, their families and our staff. We received a lovely letter from the Household of The Prince and Princess of Wales, which we\u2019ve been able to share with our residents and families. It\u2019s safe to say The Princess of Wales\u2019s visit certainly has put us all on a high, though we\u2019re always pretty upbeat anyway!\u2019<\/p>\n\n\n\n
\n\u2018We want to bring as much joy to our residents\u2019 lives as possible.\u2019<\/em><\/p>\n<\/blockquote>\n\n\n\n
The Oxford House team are keen to continue with the royal spirit and are making plans for celebrating King Charles III\u2019s coronation. \u2018It felt important to continue the celebratory spirit created by The Princess of Wales\u2019s visit,\u2019 explains Amanda. \u2018But here at Oxford House, we celebrate everything. It\u2019s so important to us that we create as many joyful moments as we can for our residents, and we always encourage families to join us.\u2019<\/p>\n\n\n\n
\u2018We\u2019re a real family ourselves here,\u2019 Amanda concludes. \u2018Charmaine and I have both worked here for around 15 years and we have great staff retention, with some of our team working at Oxford House for nearly 28 years. The support that starts right at the top from our owners filters down through everyone in the Oxford House family who makes our home the kind, caring environment that makes us so proud every day.\u2019<\/p>\n\n\n\n
To find out more about welcoming your loved one into the Oxford House family, visit <\/strong><\/em>https:\/\/oxfordhousecare.com\/nursing-home\/<\/em><\/strong><\/a> or email <\/strong><\/em>info@oxfordhousecare.com<\/em><\/strong><\/a><\/p>\n\n\n\n
To talk to us about working in a home where care and kindness always come first, or as part of our care-at-home service across Berkshire and Buckinghamshire, visit <\/strong><\/em>https:\/\/oxfordhousecare.com<\/em><\/strong><\/a> or email <\/strong><\/em>info@oxfordhousecare.com<\/em><\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"
Oxford House Nursing Home in Slough prides itself on a homely atmosphere where each resident and family member feels supported and valued. Residents enjoy a variety of enriching experiences, enhanced by the arrival of Her Royal Highness The Princess of Wales, who chose to visit Oxford House to learn about the lives of those living […]<\/p>\n","protected":false},"author":1,"featured_media":1107,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"none","_seopress_titles_title":"Princess of Wales' Visit - Oxford House Nursing Home | Oxford House","_seopress_titles_desc":"Experience a homely atmosphere at Oxford House Nursing Home in Slough. Visit us and enjoy, just like Her Royal Highness The Princess of Wales did.","_seopress_robots_index":"","footnotes":""},"categories":[28],"tags":[],"region":[],"class_list":["post-1106","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies"],"meta_box":[],"_links":{"self":[{"href":"https:\/\/oxfordhousecare.com\/nursing-home\/wp-json\/wp\/v2\/posts\/1106","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oxfordhousecare.com\/nursing-home\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/oxfordhousecare.com\/nursing-home\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/oxfordhousecare.com\/nursing-home\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oxfordhousecare.com\/nursing-home\/wp-json\/wp\/v2\/comments?post=1106"}],"version-history":[{"count":3,"href":"https:\/\/oxfordhousecare.com\/nursing-home\/wp-json\/wp\/v2\/posts\/1106\/revisions"}],"predecessor-version":[{"id":1620,"href":"https:\/\/oxfordhousecare.com\/nursing-home\/wp-json\/wp\/v2\/posts\/1106\/revisions\/1620"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/oxfordhousecare.com\/nursing-home\/wp-json\/wp\/v2\/media\/1107"}],"wp:attachment":[{"href":"https:\/\/oxfordhousecare.com\/nursing-home\/wp-json\/wp\/v2\/media?parent=1106"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/oxfordhousecare.com\/nursing-home\/wp-json\/wp\/v2\/categories?post=1106"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/oxfordhousecare.com\/nursing-home\/wp-json\/wp\/v2\/tags?post=1106"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/oxfordhousecare.com\/nursing-home\/wp-json\/wp\/v2\/region?post=1106"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}